GoQLES collects money as defined by the institutes and hence the fee amount as well as fee refunds are controlled by the institutes. QLES does not interfere with or modify any fee amount an institute wants to collect

When is refund though GoQLES applicable?

GoQLES will refund payment if the transaction is successful, and payment is credited to GoQLES account but the institute is unable to process it. However such cases are highly unlikely

I made a payment, but I have not yet received invoice. What to do?

Please mail to support@GoQLES.com mentioning the payment reference number and mobile number

When can I expect the refund?

GoQLES will process the refund within 24 hours. However based on the payment method and bank, refund amount will take 5-7 days to reflect in your account.