About GoQLES

What is GoQLES?

GoQLES lets you pay your educational fees from the comfort of your home 24 hours a day, 7 days a week using any online payment method.

How will GoQLES make my life easier if I am a parent?

GoQLES saves from the hassle of traveling to institute and standing in queues. Parents receive timely payment reminders and always have access to payment history. With GoQLES Parents can spend more time with family and create happy experiences

Registration and Activation

How can I start using GoQLES?

Just download the app to avail complete benefits of GoQLES. You can also logon to www.goqles.com and pay your your child’s fee by entering institute name and unique Admission ID

What so I do if I don’t find my institute in GoQLES?

You can use the fill the form by clicking “Couldn’t find your institute? Click here” .We will contact your institute

Do I need to install GoQLES App for institute payments?

No, you do not need an app to use our services. However to avail complete benefits like payment reminders and payment history it is recommended for you to download GoQLES app

I forgot my child’s admission ID, what do I do?

Kindly contact the institute administration as we do not disclose any of the institute’s data

Pricing and Payment

What modes of payment is allowed?

We support Net banking, Debit Card, Credit Card, Wallets and UPI

Is GoQLES payment secure?

Absolutely! The transactions are done through a security protocol making sure that there is no leakage of confidential information. Our payment gateway partner follows all RBI mandated guidelines to ensure safe transactions

Can I make partial fee payments via GoQLES?

We collect money as defined by the institutes and hence no partial payments are allowed once fee is approved by the institute for a student to pay

Can I make advance payments via GoQLES?

We collect money as defined by the institutes and hence no partial payments are allowed once fee is approved by the institute for a student to pay

Is GoQLES free? What will I be charged over the institutes fees?

No, GoQLES is not free. We currently charge gateway charges depending on amount and transaction made through Net Banking, Credit cards, Debit Cards, Wallets or UPI on our platform

Why does GoQLES charge for using the application?

Banks levy charges to facilitate online payment services and hence we charge depending on the amount and transaction method used

Help and Support

My account was charged but the fees was not paid. What do I do?

Please read our Refund Policy for details.

I am not receiving invoices from GoQLES after payment confirmation. What do I do?

If you’re not receiving emails from GoQLES, please check your email account's “spam” or “junk” folders to ensure the message was not filtered. If you still haven't received messages from us, please drop a mail at support@goqles.com

For Institutes

About GoQLES

What is GoQLES?

GoQLES is an end to end fee management, online payments and analytics solution. We provide solutions customised for educational institutes.

Does GoQLES support mobile devices?

Yes, we support all modern mobile devices, including tablets and mobile phones

How will GoQLES make my life easier if I am an Institute?

GoQLES provide real time financial visibility by collecting, managing and tracking fees for the institute. GoQLES will make institute fee management efficient and easier, providing better experiences to parents and students

Does GoQLES support payments at institute’s fee counter?

Though we encourage online payments we provide full support for payments received at institute’s fee counter

Pricing and Payment

What modes of online payment is allowed?

We support Net banking, Debit Card, Credit Card, Wallets and UPI

When is the money transferred to the merchant's account?

Money transfer happens within T+3 business days.

What all currencies are currently supported?

Currently, we only support INR as the final payment currency.

Registration and Activation

How can I start using GoQLES?

Please write to us using CONTACT US section. Our sales executive will get details from you to get you onboard with us

Help and Support

How can I reach you?

Once you are on board with us you will have direct access to a company provided relationship manager to address your needs. You can also write to us using CONTACT US section and we will get back to you shortly

What is required to use GoQLES?

Institutes just need to have a functional computer and internet connection to use GoQLES services anytime of the day, 7 days a week. No additional tools or devices are required


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